Richmond, BC · Contractors
Growth consulting for builders, roofers and trades in Richmond.
For builders and trades working the new homes in East Richmond or the older houses around Seafair and Steveston, every quote request gets a reply within minutes, then a few follow-ups over the next week, until the homeowner books, replies or asks us to stop.
Where enquiries slip
Where a new enquiry can slip.
Homeowners find a builder or roofer through a referral, a Google search, photos of past work or an ad. Then they call or send a form, often to more than one company at once. The first company to come back with a time for a site visit has a head start.
01
Calls from the job site
You're on a roof or running a crew, and the phone goes to voicemail. The homeowner calls the next name on their list.
02
Enquiries that wait until evening
Forms and messages sit until someone gets to the office, or the laptop at night. By then the homeowner may have booked another company's site visit.
03
Quotes with no follow-up
A quote goes out and nobody hears back. Without a follow-up a few days later, it stays open until the homeowner hires someone else.
04
Ads and a website that hide the work
An ad that lands on a general home page, or a site with no recent projects, gives a homeowner little reason to fill in the form.
What we do about it
The work for builders, roofers and trades in Richmond.
Lead follow-up
Every new enquiry texted and emailed within 5 minutes, then a few follow-ups over the next week, until they book a site visit, reply or ask us to stop. Open quotes get a few follow-ups too. One sheet shows every enquiry and where it stands.
Websites and landing pages
Your recent projects on a site that makes it easy to ask for a quote, plus landing pages for the work you want more of, like roof replacements or basement suites.
Google Business Profile
Set up, verified and kept current with your service area, project photos and reviews, so homeowners nearby find you when they search.
Ads on Meta and Google
Campaigns for the jobs you want, run only once the follow-up and landing page are ready. Each month you see what each enquiry cost and how many booked a site visit.
The readiness check
Where we’d look first.
For builders, roofers and trades in Richmond
What happens between a homeowner's first message and your site visit.
With your OK, we send a test enquiry and time the reply. We look at your Google profile, project photos and reviews, how quotes get followed up today, and whether your crews have room for more work this season. If calls are where people slip, a phone agent that answers and takes details is an option, and we'll tell you whether it's worth it.
Areas we cover in Richmond
Richmond neighbourhoods and commercial areas.
City Centre
Richmond's core along No. 3 Road and the Canada Line, around Richmond-Brighouse and Lansdowne stations.
Aberdeen
Around Aberdeen Centre and Aberdeen station, near the malls along No. 3 Road.
Steveston
The historic fishing village at Richmond's southwest corner, on the south arm of the Fraser River.
Blundell / Seafair
Established residential neighbourhoods in west Richmond, around Blundell Centre and Seafair.
Hamilton / East Richmond
Richmond's east end near the Queensborough Bridge and Highway 91, with new homes going up beside farmland.
See what we’d fix first in your Richmond business.
We're based in Surrey and can meet you in Richmond for the kickoff, or over video if that's easier. Most of the work runs remotely, and your existing tools stay in place.
Every new enquiry gets a reply within 5 minutes.
Other industries in Richmond
Builders, roofers and trades in other cities