North Vancouver, BC · Law firms
Growth consulting for family law firms in North Vancouver.
For family law firms on the North Shore, every consult request hears back within minutes, day or night, by text or email as the person chose, and the messages say nothing about the matter.
Where enquiries slip
Where a new enquiry can slip.
People looking for a family lawyer usually start with a name from a friend, a counsellor or another lawyer, or with a Google search for a family lawyer nearby. They read the reviews and the practice-area pages, then call or fill in a form, sometimes late at night once they have some privacy, and sometimes to more than one firm. The first questions are usually the same: do you handle my kind of matter, and how soon can I talk to someone?
01
Calls while lawyers are in court
The lawyers are in court or in meetings and the front desk is on another line. Someone calling about something this personal may not leave a voicemail. They call the next firm instead.
02
Consult requests sent at night
A form sent at 10 pm, once the kids are asleep, waits in the inbox until the office opens. By then the person may have booked with a firm that replied the same night.
03
Forms that ask too much, too soon
A long form that asks about the marriage, the children and the assets puts case details in an inbox before anyone has run a conflict check. A short form with contact details is safer for the person and for your firm.
04
A Google profile that says little
Old hours, no practice areas, a few reviews from years ago. People compare firms on the map and read the reviews before they reach out.
What we do about it
The work for family law firms in North Vancouver.
Lead follow-up
Every consult request from your website, ads or Google profile gets a reply in your firm's name within 5 minutes, by text or email, whichever the person said is safe to use. A few follow-ups go out over the next week, until they book, reply or ask us to stop. The messages come from your intake team, never a lawyer. They say nothing about the matter, give no legal advice and offer times to talk. You approve the wording before anything goes out.
Websites and landing pages
Practice-area pages for the matters you take, like separation, parenting arrangements and support, with a short form: name, phone, email and a good time to call. The details of the case wait until your intake person has run the conflict check.
Google Business Profile
Your firm's profile set up and kept current: practice areas, lawyers, hours, office photos and how to book a consult, so people searching nearby can see who you are before they reach out.
Ads on Meta and Google
Google search ads for the matters you want more of, once the follow-up and practice-area pages are in place. Google doesn't allow retargeting for divorce services, so these run on what people search for. You approve every ad before it runs, and each month you see what a consult request cost and how many booked.
The readiness check
Where we’d look first.
For family law firms in North Vancouver
What happens between someone asking for a consult and your intake person calling them back.
With your OK, we send a test consult request through your website and Google profile and time the reply. We look at what your form asks for and when, where the conflict check happens, how your Google profile and reviews read, and whether your lawyers have room for new files. Ads come after those are in place.
Areas we cover in North Vancouver
North Vancouver neighbourhoods and commercial areas.
Lower Lonsdale ("LoLo") / Shipyards District
The waterfront by the SeaBus terminal and Lonsdale Quay, around the Shipyards.
Central Lonsdale
The main street of the North Shore, running uphill from the waterfront along Lonsdale Avenue.
Lynn Valley
Residential neighbourhood around Lynn Valley Village, at the edge of Lynn Canyon and the North Shore trails.
Edgemont Village
Small village centre in the District, on the road up to Grouse Mountain.
Deep Cove
Waterfront village at the eastern end of the District, on Indian Arm.
Capilano / Pemberton Heights
The west side of North Vancouver, near the Capilano River and the Lions Gate Bridge approach.
See what we’d fix first in your North Vancouver business.
We come to you on the North Shore for the kickoff, on Lonsdale, in Edgemont, Lynn Valley or Deep Cove, so you don't have to cross a bridge for a meeting. Video works too. Most of the work runs remotely, and your existing tools stay in place.
Every new enquiry gets a reply within 5 minutes.
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